Privacy Policy

Definitions

• Account means a unique account created to access our services.
• Affiliate means any company that controls, is controlled by, or is under common control with NorthLink Worldwide LLC.
• Cookies are small files stored on your device to improve website functionality and user experience.
• Device means any computer, mobile phone, tablet, or other device used to access our website.
• Personal Data means any information that identifies or can reasonably identify an individual.
• Service refers to the NorthLink Worldwide LLC website and related services.
• Service Provider means any third-party company or individual that performs services on our behalf.
• Usage Data means information collected automatically while using our website.
• You means the person accessing or using our website or services.

Information We Collect

• Full Name
• Email Address
• Phone Number
• Company Name
• Mailing Address
• Business Information
• Information submitted through forms, emails, telephone calls, or other communications

We may also automatically collect IP Address, Browser Type, Device Information, Operating System, Website Usage Data, Pages Visited, Date and Time of Visit, and Cookies and Similar Technologies.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and improve our services. You may disable cookies through your browser settings; however, some website features may not function properly.

How We Use Your Information

We may use your information to provide services, respond to inquiries, process requests, schedule appointments, send dispatch updates, improve our website, send service notifications, send marketing communications where permitted, comply with legal obligations, and prevent fraud.

Mobile Information & SMS Privacy

SMS Communications

If you opt in, you may receive dispatch updates, load notifications, appointment reminders, customer support, account updates, service notifications, follow-up communications, and promotional messages where permitted by law.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to unsubscribe or HELP for assistance.
• Consent is not a condition of purchase.

How We Share Information

We do not sell your Personal Data. Information may be shared only with service providers, to comply with legal obligations, protect our rights, during a business transfer, or when required by law. SMS consent and mobile information are never shared for marketing purposes.

Your Privacy Rights

You may request access to, correction of, updating of, or deletion of your Personal Data where permitted by law. Contact us to exercise these rights.

Data Retention

We retain Personal Data only as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and improve our services.

Data Security

We use commercially reasonable safeguards to protect your information. However, no method of electronic transmission or storage is completely secure.

Children's Privacy

Our website and services are not intended for children under 13 years of age.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

International Data Transfers

Your information may be transferred to locations where data protection laws differ. By using our services, you consent to such transfers.

Changes to this Privacy Policy

We may update this Privacy Policy at any time. Changes become effective when posted on this website.